Giving you Peace of Mind

 

At Artisans of Scotland we want you to buy with confidence. Knowing that what your buying is of the highest quality and knowing that if there’s any problem your item can be returned no questions asked.  We’ve detailed our policies on returns and warranties for you assurance here.

Returns

If for any reason you are not happy with your handcrafted product your can return it to us for a full refund, no questions asked. We must be notified of a return within 14 days of receiving your order. If you would like to arrange a return please contact returns@artisansofscotland.com

 

Warranty

Our sporran maker has people coming in to repair a sporran that his grandfather sold in the shop 40 years before. Our sporrans are expertly crafted and you will enjoy them your whole life. For that reason we are delighted to offer a lifetime warranty for manufacturing faults. If you have a fault with your sporran, please send an email with details of the fault to repairs@artisansofscotland.com and we’ll arrange everything for you.

 

Repairs

We also offer an easy repair service should you accidentally damage any individual component. Our maker’s know their product inside out so their aren’t many things that can’t be fixed or repaired. Please send an email with details of the damage to repairs@artisansofscotland.com and we’ll send a costing and arrange the repair for you.